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Block ID: BNP006
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Time: 2021-04-18 01:30:08
Server ID: 14012
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Agency:   Big Brothers Big Sisters of Kentuckiana
Position:   Customer Relations Specialist (Part- Time)
State:   Kentucky
Zip Code:  
Phone Number:  
Fax Number:  
E-mail Address:  
Job Responsibilities:   - Ensure that all volunteers receive an engaging, positive and personalized sales phone response promoting Big Brothers Big Sisters programs.
- Effectively move the volunteer from the point of first contact to active enrollment.
- Determine the best way to get volunteer investment in the enrollment process.
- Identify and eliminate any barriers interfering with the initial enrollment process.
- Follow process through to next point of contact. Obtain preliminary contact information and schedule enrollment interview within prescribed time frame.
- Send forms or program information as needed to volunteers, families or school administrators.
- Collaborate with other staff to ensure smooth transition among functions.
- Respond to all volunteer and parental calls regarding their enrolled status (or that of their children).
- Insure that all such inquiries receive prompt and informative response.
- Respond to all calls requesting general information, communicating basic information, flexibility and volunteer choice.
- Persistently and accurately track and maintain recurring contact with potential volunteers and families who have not yet begun the enrollment process.
- Check references and conduct criminal and child abuse background checks for volunteers.
- Establish the legal identity of the volunteer through original documentation.
- Enter all inquiries and pertinent data into database, ensuring accuracy and timeliness of information systems
Job Qualifications:   Bachelor's Degree is required, with marketing, sales, and/or communication experience.
Salary:   $14.00/Hr.-$15.50/Hr.
Application Instructions:   Interested candidates can click here ( to learn more and apply online.
Posting Deadline:  
Date Posted:   10/26/2016
BBBS is an Equal Opportunity Employer.