Below is a detailed description of the selected job posting. Click here to search again
|
Agency: |
|
Big Brothers Big Sisters of San Juan County |
|
Position: |
|
New Position: Program Director |
|
Address: |
|
3535 East 30th Street, Suite 227 |
|
City: |
|
Farmington |
|
State: |
|
New Mexico |
|
Zip Code: |
|
87402 |
|
Phone Number: |
|
505-326-1508 |
|
Fax Number: |
|
505-325-8408 |
|
E-mail Address: |
|
chrisg@bbbssjc.org |
|
Job Responsibilities: |
|
Position Responsibilities
Directly supervises Match Support Specialists.
Provides consistent individual & team support, training, development and feedback.
Trains and coaches program specialists in the supervision of matches.
Oversees hiring and training of all program staff, in accordance with agency HR practices, evaluation of program employees, conflict resolution, and other duties set forth from Chief Executive Officer.
Participates in leadership team meetings and efforts.
Management of Program Service Delivery
Works with leadership team to assess and meet agency and customer needs.
Coordinates teamwork, maintains continuity in work projects, and fosters a team environment.
Elicits staff input for goal setting; sets and presents benchmarks monthly and quarterly; motivates staff to achieve benchmarks; rewards success.
Ensures regularly scheduled team meeting with service delivery staff, eliciting input, providing feedback on performance, and giving guidance for quality service.
Establishes/maintains quality controls to ensure check and balances and adherence to policy.
Manages issues, ideas and challenges, develops/revises systems and methods, as needed, and implements action plans.
Manages customer complaints and feedback.
Ensures quality controls are maintained by program staff.
Organizes and keeps current computer and desk files and database.
Oversees approval of potential mentors prior to acceptance.
Maintains program manual, procedures manual, and standardization of forms and practices.
Conducts regularly scheduled file reviews and annual file archiving.
Ensures that program team helps plan and execute successful agency match events, including but not limited to annual picnic, holiday parties, match activities and special events.
Program Evaluation/Reporting
Demonstrates efficiency in management of database systems.
Maintains current and updated reports of matches in process and ready to be matched, and provide to Chief Executive Officer and other staff as requested.
Prepares monthly and quarterly reports for all funding sources and to Chief Executive Officer as required.
Assists in creation and coordination of annual reports including collection of all information, publication and dissemination.
Evaluates outcome of program objectives and casework procedures on a quarterly/annual basis.
Strategic Planning
Community partner development, including initiating new partnerships, pursuing leads, working with board, maintaining current community partners to facilitate program growth and goals.
Works closely with CHIEF EXECUTIVE OFFICER on all aspects of agency and program development and management.
Work with leadership teams to develop an annual strategic plan, including program goals and objectives, and calendar of activities, and a budget.
Encourages service delivery staff to participate in agency fund development, match retention, and public relations efforts.
Conducts agency/community needs assessments and research and recommends ideas and procedures for service to new programs and new service areas.
Researches methods to improve efficiency and effectiveness and ensure program growth.
Assists with grant writing and legislative advocacy.
Coordinates efforts with the Development Director to identify target populations, develop effective recruitment strategies, and provide outreach as needed.
Other Duties as Assigned |
|
Job Qualifications: |
|
Required:
Bachelors degree
Social service experience
Minimum two years supervisory and/or two years equivalent experience with BBBS
Excellent written and oral skills
Strong communication skills
Program development experience
Solid technical skills, including database, Excel, and Word
Strong leadership, conflict resolution and coaching skills
Willing and able to use personal vehicle for local travel on agency business.
Valid NM drivers license and proof of insurance
Ability to work harmoniously with BBBS personnel, clients, volunteers and others |
|
Salary: |
|
$35,000 to $40,000 annually |
|
Application Instructions: |
|
Please submit resume and cover letter to Chief Executive Officer at info@bbbssjc.org |
|
Posting Deadline: |
|
|
|
Date Posted: |
|
8/18/2009 |
| BBBS is an Equal Opportunity Employer. |
|
